Customer satisfaction is our top priority. Our knowledgeable sales and support team strive to provide excellent customer service. Below are just a few testimonials from some of our most satisfied clients. We would love to hear about your experience with our product and customer service.
Please use our Feedback Form to send us your comments and suggestions.
Subject: Tension Cable Suspended Display on Wall Rails
Everything went very smoothly and it looks great. This wall is in clients board room and displays their professional awards. The system does everything we needed it to do and with different ways to attach things to the cables, it is very versatile. The next system the customer is planning to do is right off the office entry. This is for the bigger system you quoted first. This will have their core values and finished job photos on it. I am trying to build in three dimensional pieces of product. This one will be interesting. The company just moved into their new space in December so they are adding little by little. Thank you for all of your help and service. You have a great high quality product and we look forward to the next one.
Hartford Fine Art & Framing Co
Hartford, CT 06108
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Subject: Rod Suspended Wine Display Rack
Montréal, QC Canada
Subject: Kimmerle Office – Hanging Sign
Just wanted to extend some additional thanks for all the help and guidance! Sarah has been sure to sing your praises!
As I’m sure Sarah has shared, sorting through how to procure products to support the “vision” presented to us has been quite a challenge. We appreciate how patient and knowledgeable you’ve been. We will be sure to send some photos of the finished work.
New York, NY
Subject: Donor Wall / Custom Frame
I wanted to share a process picture of the donor wall we made using those panel mounts. We had to add threads and screws to the bosses to make them work. We also made some custom hex drivers with flexible shafts to make the installer’s work easier on the lift as they installed about 320 of your CS03-3 units to Paracord strung on a custom frame. The installers really liked the product, and am very happy with the personal attention and customer service that Sam provided. I’m sure we’ll get some good professional level photography of the final result that I’ll share when I have it. Too bad your product isn’t visible in the picture, but it’s there holding up every name!
Denver, CO 80205
Subject: Plexiglass Barriers and Sneeze Guards
I just wanted to say what a pleasure it was doing business with you all. We received the plexiglass barriers and they are top notch!
Monroe Eye Care
Monrow Township, NJ
Subject: Cable Suspended Acrylic Poster Holders on Rail/Track System
The process was great. Nic was great and very helpful during the ordering and shipping process. We have not used your system before, so Nic’s guidance was key. Here are a few pics of our installed system.
Quadrant Construction, Inc.
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Subject: Recognition Wall Display with Cable Suspended Graphics and Glass Shelving
Everything went well with the extra pieces that we ordered. We inherited the system from previous building owners, so we were just readapting what was already there to work for us. I was impressed with your customer service because I added a wrong piece to the order and someone reached out before it shipped to correct it to the right piece that I needed.
Hoffman Estates, IL
Subject: Acrylic Frames Mounted on Magnets/Standoffs
We were so pleased with our frames and prints from your company. They arrived packaged so carefully and were so easy to put together. We actually just got them hung today. We’ve attached magnets to the standoffs and they are hanging on a metal wall piece. We will definitely be ordering more as our most recent projects complete! Thanks,
Wells & Wells Construction
Subject: Are you looking for LED Window Displays that don’t cost a fortune?
That is amazing! So glad I could help inspire someone to put out information for the public.
We are in LOVE with the window display! No other Realtors in our little area have them, so I’m pretty sure I am the envy of the RE community right now! LOL
I can, with out a doubt, let you know we will be ordering more in the future 🙂
Thanks so much to you and your company for your help!
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Subject: Follow-up Email
Everything was great! When I first emailed I had absolutely no idea how the process worked since our company has never used Nova before. Nic was super helpful and quick to respond. The quotes were perfect and ordering was very easy. It was a smooth process and the client loves it! The next time I am on site I will have to snap a few shots and send them.
Thanks again for all your help,
Subject: Acrylic poster displays for our conference room
Everything turned out great! The displays have really improved the quality and experience of our conference room. We’ve received several compliments and appreciate the flexibility these displays offer as we can easily make image changes while maintaining a really polished, professional look. Thank you for your great customer service and speedy delivery!
Attached are some pics of the finished install that I actually did myself.
Subject: Acrylic Poster Frames with Non-Glare Front Panel
We have ordered your poster frames several times and we have quite of few of them now. They always install well. The Graphic Design Department at Aims Community College displays student work up on the walls of our building, both to show other students what can be learned in our classes, and also just to add personality and color to our building. We use your frames in both the vertical and horizontal orientation to show different kinds of work. We also love the way your frames make it easy to switch out the posters every few months to keep the artwork fresh and to showcase as much student work as possible.
Aims Community College
Subject: Order Follow-Up
We actually just placed another order in April. Your WM-15 stand-offs are the best out there due to the quality and the ease of installation. We tried others in the industry before we ordered from you and now you are our exclusive supplier. We have also ordered the cable and hangers for the suspended systems from you.
THANK YOU for your quality and your excellent customer service!
Sign Gallery Inc.
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Subject: Order Follow-Up
Nova products are excellent quality & are well-suited for our application. Ordering from Nova is comparatively trouble-free experience. I have no complaints. Your older style small diameter (M6 stud) plated brass components are buried fairly deep in your site, but they’re findable.
Indiana Historical Society
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Subject: Glass Shelves/Cable Suspended
Our customer was very happy with the product. They received the initial order and then ordered another shelving unit so they were pleased with it!
Kentwood Office Furniture
Grand Rapids, MI
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Subject: Thank you
I placed my first order with you today, and found Nic very helpful. He identified a problem in my order, corrected it, and was able to ship out today. It’s nice to work with people who are familiar with their product!
Wheat Ridge, CO
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Subject: Rod Display / Signage
Thank you for helping make our project a reality! Worked out well for our 3rd floor conference rooms so we plan to do that same on our 4th through 7th floor conference rooms as well.
Cottonwood Heights, UT
Subject: Cable Window Display
We love the window. I’d say it was a bit harder to install than I expected, but that was not a problem, mostly based upon my own unrealistic expectations.
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Subject: Cable/Rod Display System
Everything went great — product was great and installation has been done. Thank you for following up. We are very happy with our products from Nova.
Fort Worth, TX
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Subject: Artwork Framing
Your sales associate, Nic was super helpful. Attached are photos of our install, went really well. 🙂
Subject: Modular floor-stands
We are very happy with the display products that we recently purchased. They look great! I am considering buying one more KFPH-005 display unit. Can you extend the same discount as before? Thanks!
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Subject: Stainless steel cable, Brushed stainless steel glass shelf brackets
All items ordered arrived well-packed and on time. Each piece was extremely well constructed and of very high quality. The installation went smoothly and the end results were exactly what I had hoped for. beautiful!.
Rock Hill, SC
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Subject: LED pockets, Acrylic cubes on cables
Both the displays and the cubes look great, the pictures i took don’t do justice, they are very bright and nice especially at night. I found some small flat lights for the cubes on amazon and they worked perfectly.
Aliso Viejo Dental
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Subject: 18EAAP-8511P, WM09’s Wall Supports
Very pleased with the customer service I received. I took a picture of what I wanted and the items I received were exactly correct.
Enid Public Schools
Subject: Spider track 98″, spider track 48″, swivel spider anchors
Upon introduction to Nova via an internet search, Samuel was quick to assist and find the appropriate item and quantities we needed for some emergency deficiencies! When I was frantic, Samuel was calm and ready to help! In the future when we are looking for a new solution for display, we will call Nova!
Orange County, CA
Subject: Edge grip and shelf projecting supports for Glass Artwork
I bought this hardware to display my fused glass artwork. It looks very professional and modern. Exactly what I was looking for. Delivery was very quick both times.
Subject: Display knobs, standoffs, rod supports
Everyone at the company seems very nice and friendly and helpful. We had one situation where we got a product that was wrong, however they made it right and we got what we needed. I am happy with the company and the people who I worked with.
Quality Marble & Granite
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Subject: 3″ long aluminum stand-offs
Exactly what we wanted, excellent support from customer service rep with originating the order and item shipped and arrived on-time. Thank you!
Franciscan University of Steubenville
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Subject: Wall hangers, Wall Boards with Standoff Mounts
I’m not a business, I’m a direct consumer. I used the panel standoffs to hang a large piece of thin aluminum artwork in our master bedroom. They were exactly what I was looking for and worked perfectly, I hadn’t found anything similar anywhere else. Thanks so much for filling my order!
South Bend, IN
Subject: Aluminum Sign & Panel Standoffs
Excellent service, very quick and the webpage was easy to navigate. I would definitely use Nova Display again.
Hill Air Force Base, Utah
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Subject: Cable/wire and glass shelf connectors
Great company to do business with. Knows their products, readily available to assist. I purchased the products on my own and purchased the wrong items. They guided me on the right items that I needed, took the wrong ones back (with a restock fee) and sent out the right ones. Tracked the entire way. Very happy to finally deal with a company that knows their products, readily helpful, and smooth operation.
Subject: Cable support systems, sign stand offs (various)
Great service. Timely response and delivery. Knowledgeable staff. Thanks!
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Environmental & Quality Commitment
We recognize the necessity for responsible environmental management and conservation of our resources. We assess our products starting from the planning and design stages to ensure that they are versatile and reusable, durable and made of high-quality or recyclable materials that have a low-impact on the environment.